Policies

AUSSIESTEP CONSULTING GROUP PTY LTD – POLICIES

Last Updated: November 2024

Welcome to the AussieStep Consulting Group policies page. These terms and conditions outline our practices and the mutual responsibilities between AussieStep Consulting Group Pty Ltd (“we,” “our,” or “us”) and our clients (“you” or “the Client”) regarding our consulting services.

By engaging our services, you agree to the terms set out below. We encourage you to read through them carefully.

DEFINITIONS AND INTERPRETATION

1.1. “Agreement” refers to this document, including all schedules, annexures, and any amendments made in accordance with its terms.

1.2. “Confidential Information” refers to any information, whether oral, written, or electronic, that is disclosed by either Party to the other, which is considered confidential. This includes:

  • 1.2.1. Information inherently confidential or designated as confidential by either Party;
  • 1.2.2. Information that should reasonably be understood to be confidential by the receiving Party;
  • 1.2.3. Specifics regarding this Agreement, our operations, business plans, and client details.

1.3. “Fees” refers to the monetary amount agreed upon for the Services, as set out in the Schedule.

1.4. “Services” refers to the professional consulting services provided by AussieStep Consulting Group under this Agreement, as described in the Schedule.

1.5. “Expenses” refers to reasonable costs incurred by us in the course of providing the Services, such as travel, materials, and third-party services.

SUPPLY OF SERVICES

2.1. Scope of Services:

  • 2.1.1. We will deliver the Services as described in the Schedule, in accordance with the terms of this Agreement.
  • 2.1.2. Services will be provided with due care, skill, and diligence, consistent with industry standards.
  • 2.1.3. Services will be delivered as per the agreed timetable, or otherwise as mutually agreed in writing.

2.2. Third-Party Services:

  • 2.2.1. We may engage third-party experts to assist in providing certain services. These third parties will act as agents on our behalf and are not employees or subcontractors of AussieStep Consulting Group.

FEES, EXPENSES, AND PAYMENT

3.1. Client’s Payment Obligations:

  • 3.1.1. You agree to pay the agreed Fees for Services as outlined in the Schedule.
  • 3.1.2. Payments are generally due within seven (7) days of receiving an invoice unless otherwise specified in writing.
  • 3.1.3. We will provide an itemized invoice upon request to clarify Services rendered and Expenses incurred.

3.2. Reimbursement of Expenses:

  • 3.2.1. You will reimburse us for reasonable Expenses incurred in the performance of Services, in addition to the Fees.
  • 3.2.2. Any Expenses exceeding 20% of the agreed Fee must be pre-approved by you.

3.3. Late Payment:

  • 3.3.1. If payment is not received within the agreed timeframe, we reserve the right to charge interest on overdue amounts and may suspend Services until full payment is received.

3.4. Retainers and Adjustments:

  • 3.4.1. If a Retainer is required, it will be applied against the final invoice. Any excess amount will be refunded to you upon completion of the Services, or if applicable, used for future services.

CONFIDENTIALITY AND PRIVACY

4.1. Confidentiality:

  • 4.1.1. Both Parties agree to maintain the confidentiality of all Confidential Information shared during the term of this Agreement.
  • 4.1.2. We will not disclose your Confidential Information to any third party without your prior written consent, except where necessary to comply with legal or regulatory obligations.

4.2. Data Protection:

  • 4.2.1. We are committed to protecting your personal and business data in accordance with applicable privacy laws and regulations.
  • 4.2.2. We will take all reasonable steps to ensure that any personal information you provide is kept secure and confidential.

INTELLECTUAL PROPERTY

5.1. Ownership of Deliverables:

  • 5.1.1. Unless otherwise agreed in writing, all intellectual property created or developed by AussieStep Consulting Group during the provision of Services remains our property.
  • 5.1.2. Upon full payment of the agreed Fees, you will be granted a non-exclusive, non-transferable license to use any deliverables or materials produced under this Agreement solely for your internal purposes.

5.2. Transfer of Rights:

  • 5.2.1. Should you require the assignment of intellectual property rights related to the deliverables, this will be subject to additional negotiation and agreement.

WARRANTIES AND LIMITATIONS

6.1. Authority:

  • 6.1.1. Both Parties warrant that they have the legal authority to enter into this Agreement and to perform their respective obligations.

6.2. Services Warranty:

  • 6.2.1. We warrant that the Services will be provided with reasonable care and skill, and substantially in accordance with the terms of this Agreement.

6.3. Exclusion of Warranties:

  • 6.3.1. Except as expressly stated, we exclude all implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose.

LIMITATION OF LIABILITY

7.1. Exclusion of Consequential Loss:

  • 7.1.1. To the maximum extent permitted by law, AussieStep Consulting Group will not be liable for any consequential, incidental, or indirect losses, including loss of profit, revenue, or business opportunities.

7.2. Limitation of Liability:

  • 7.2.1. Our liability to you for any breach of this Agreement or in connection with the Services is limited to the amount paid by you for the Services during the 12 months preceding the event giving rise to the liability.

TERM AND TERMINATION

8.1. Duration of Agreement:

  • 8.1.1. This Agreement shall commence on the Start Date and continue until the Services are completed, or for the Term specified in the Schedule, unless terminated earlier.

8.2. Termination for Breach:

  • 8.2.1. Either Party may terminate this Agreement with written notice if the other Party materially breaches the terms and fails to remedy the breach within seven (7) days of notice.

8.3. Termination Without Cause:

  • 8.3.1. We may terminate this Agreement without cause by providing you with thirty (30) days written notice.

8.4. Effect of Termination:

  • 8.4.1. Upon termination, all outstanding payments for Services rendered up until the termination date shall become immediately due and payable.

DISPUTE RESOLUTION

9.1. Negotiation:

  • 9.1.1. In the event of any dispute, the Parties agree to negotiate in good faith to resolve the matter informally.

9.2. Arbitration:

  • 9.2.1. If the dispute cannot be resolved through negotiation, the dispute will be referred to arbitration in accordance with the laws of New South Wales, Australia.

GENERAL TERMS

10.1. Governing Law and Jurisdiction:

  • 10.1.1. This Agreement is governed by and construed in accordance with the laws of New South Wales, Australia, and each Party submits to the exclusive jurisdiction of the courts of New South Wales.

10.2. Entire Agreement:

  • 10.2.1. This Agreement constitutes the entire understanding between the Parties and supersedes all previous agreements or understandings.

10.3. Amendments:

  • 10.3.1. Any amendments to this Agreement must be made in writing and signed by both Parties.

10.4. Force Majeure:

  • 10.4.1. Neither Party will be liable for delays or failures to perform due to events beyond their reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, or government actions.

CONTACT INFORMATION

For any inquiries or concerns regarding these policies, please contact us at:

Email: support@aussiestep.com
Business Name: AussieStep Consulting Group Pty Ltd
ABN: 23682202071

By engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

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